Returns & Exchanges
At Onnit, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging with all tags attached to ensure the return is processed without delays.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt; your refund will be issued once our warehouse inspects the goods.